FAQ

Our core opening hours are  8am – 6pm, with early drop from 7.30am and late collection to 6.30pm.

We offer half days and ad hoc bookings. Term time only attendance, subject to availability.  

Our team is made up of qualified early years practitioners, Ba Hons/ QTS/ N.N.E.B. / Bsc. / BTEC/ NVQ, etc.  All staff  are DBS veted, and subject to all statutory and Ofsted checks. Staff hold First Aid certificates.  

We are registered for children from 3 months to 5 years of age. 

The nursery is split into four age related rooms;

Caterpillars 3months to 1 year

Butterflies 1 – 2 years

Cubs 2- 3 

Lions 3-5 years old

We also have outdoor space for the various stages of development.

Please inform us as far in advance as possible. This can be done in person, by phone or by email, if your child will not be in nursery as you will be away on holiday. 

Payments can be made by BACS, we prefer not to accept cash.  

Each child benefits from having their own named Nursery rucksack, supplied by the nursery, which will be placed on their coat peg. You may have thought that your child went through so many clothes changes when at home; however, our commitment to fun and engaging activities often results in ‘mess’. Please ensure that you bring at least 3 spare changes of clothes in their nursery bag, as we cannot promise they will return home in the clothes they arrived in!  For those children who have just started toilet training, more spares will need to be provided.

In the summer seasons, please pack a sun hat and suncream. In the cold weather, please pack a warm coat, hat, scarf and gloves.

Please label all personal items to ensure they always find their way back to their rightful owner. 

Named water bottle for children 2 – 5 years.

Having a reminder from home can provide children with the much-needed reassurance they need when starting at nursery. This may be a soft toy, blanket or other familiar items. To avoid losing or forgetting the item when collecting, some parents have purchased a separate like-for-like item that can remain at the nursery.

We operate a system of key groups. This means that each child is allocated a key person (a member of staff) who is responsible for observing and recording progress, dealing with any issues that may arise, and catering for any needs.  

This does not mean that other staff are not involved with your child, as we spend lots of time together The key group represents a focal point for your child and ensures thy receive the support needed.  

Parents are encouraged to discuss their child’s progress with their key person, and should feel free to contact them.

All parents are asked to pick up their child a few minutes earlier than the end of their session, so that you have the opportunity to talk to your child’s Key Person or a member of the team. When picking up, the Practitioner will tell you how your child has been, what and how much they how they have eaten. We also publish what your child has eaten, nap times for under 3’s , nappies,  some activities during the course of their day.  

During the settling in period, parents are welcome to call the nursery at any point during the day to talk to a member of staff about how their child is getting on that day.

You will also have a secure log in for the Famly app where you will be able to see exactly how your child is achieving according to the Early Years Foundation Stage Curriculum.

 You will be able to see photos and videos, observations of your child at nursery. 

After six weeks of your child starting with us, your child’s key person will carry out an assessment on your child which will be shared with you to agree their next steps. 

 Termly assessments are done via the Famly app which are shared and discussed with you during parent evenings. 

Meals and snacks are provided throughout the day. We actively promote healthy eating, serving fresh fruit and vegetables every day. The nursery has its own kitchen where snacks are prepared and meals cooked each day by our chef. We have a four-week seasonal menu offering a healthy balanced diet. Vegetarian options are available and dietary preferences are catered for where possible. Meals are adapted for the younger children who are still weaning. We provide breakfast from 7.30am to 8.30am consisting of fruit and cereals with milk and water to drink, A mid-morning snack of milk, water and fruits, a 2 -course lunch and water to drink, an afternoon light snack or fruit with  milk and water,  and 2 -course afternoon tea and water to drink at 3.00pm. 

Young children learn best through play. Below is a list of sites that are suitable for young children, and a few sites that offer support to parents of young children. The Parentzone app offers loads of suitable sites and link for under 5’s to support the learning along the EYFS curriculum, in addition to the ones listed below.  

 Resources for Parents with children aged 0-5.
https://www.thecommunicationtrust.org.uk/resources/resources/resources-for-parents.aspx 

 Early Years Foundation Stage Framework
http://www.foundationyears.org.uk/eyfs-statutory-framework/ 

 Nursery rhymes and games
https://www.babytv.com/games.aspx 

 Play games, sing along songs and puzzles, all linked to their favourite Cbeebies shows.
http://www.bbc.co.uk/cbeebies 

 Maths games for 3-5 year olds
http://www.topmarks.co.uk/maths-games/3-5-years/counting